Description:
The information presented in this course is of necessity general in nature, and in some instances may differ from state laws or regulations. It is the students’ responsibility to know and follow their own state’s laws and regulations.
This course describes effective interview and hiring practices, including provision of an Employee Handbook, discusses effective techniques for conducting employee evaluations, and defines proper steps and procedures for investigating allegations of employee misconduct and administering discipline when appropriate.
Objectives:
RECALL effective recruitment and hiring procedures.
RECALL appropriate interview techniques and procedures.
RECALL effective methods for checking candidates’ references.
RECALL potential content and purposes of employee handbooks.
RECALL requirements, techniques, and procedures for effective performance evaluations.
RECALL requirements and procedures for investigating allegations of employee misconduct.
RECALL proper procedures for administering employee discipline.
RECALL components of progressive discipline.
RECALL ways to improve employee morale and limit the effects of employee turnover.
